FAQs – Professional Home Organizing & Move Management

Having just completed a large Move Management project, I thought I would take a moment to answer some of the most common questions I get from clients. Whether you're preparing for a cross-town move, helping a parent downsize, or trying to figure out how to unpack and organize a new home without losing your mind, you’re not alone.

The moving process can feel overwhelming. There are a million little decisions, tight timelines, and the emotional weight of uprooting your life. That’s where Move Management and professional organizing come in. It’s not just about packing boxes, it’s about making the entire transition smoother, more efficient, and a lot less stressful.

Below are answers to the most frequently asked questions about what I do, how it works, what it costs, and how it can help make your move (and life) a whole lot easier.

GENERAL SERVICE QUESTIONS

What is move management?

Move management is a concierge-style service that helps take the stress out of moving. Instead of managing dozens of moving parts on your own, packing, purging, coordinating movers, and setting up your new home, we handle the details so you don’t have to. It’s like having a personal project manager for your entire move.

What’s the difference between a moving company and a move manager?

A moving company handles the transportation of your belongings. A move manager handles everything else before, during, and after the move. We create the plan, keep things organized, help you declutter, supervise the movers, and even unpack and organize your new home so you can settle in with ease.

What does a professional home organizer do during a move?

During a move, a professional organizer can help sort, edit, and pack your belongings in a thoughtful, strategic way; labeling boxes clearly, protecting sentimental items, and making unpacking faster and easier. After the move, we help set up systems in your new home to keep it organized from day one.

What’s included in your move management service?

Services can be customized, but typically include:

• Pre-move decluttering and donation coordination
• Packing support and supply planning
• Oversight on moving day
• Unpacking and organizing your new home
• Coordination with movers and vendors

Our goal is to reduce your stress and make the transition as smooth as possible.

Do you offer packing and unpacking services?

Yes, we offer both! We can pack your belongings with care and purpose: grouping items logically, labeling everything clearly, and protecting fragile items. Once you're in your new home, we’ll unpack and organize everything so you don’t live out of boxes for weeks (or months).

Can you help me declutter before I move?

Absolutely. Decluttering before a move means less to pack, less to pay movers to move, and less chaos when you arrive. We’ll help you sort through your things, make decisions, and streamline your belongings so you only bring what you actually want or need.

Do you offer donation drop-off or junk removal coordination?

Yes, we handle the logistics so you don’t have to. We can coordinate donation pickups, haul-away services, shredding, and more…whatever it takes to help you clear the clutter before your move.

Can you help me organize my new home after I move in?

Yes! This is one of the most popular parts of the service. We’ll set up your kitchen, closets, bathrooms, and storage areas in a way that’s both functional and beautiful. You’ll be able to start fresh with systems that actually work for your lifestyle.

Do you work with seniors or clients downsizing from longtime homes?

We do, and we approach it with sensitivity and care. Whether you're helping a parent transition to a smaller home or navigating a major life change yourself, we’ll work at your pace to make the process as smooth and respectful as possible.

Do you help with estate clean-outs or post-divorce moves?

Yes, we’re experienced in helping clients through all kinds of transitions. Whether it’s the emotional weight of an estate clean-out or the fresh start after a divorce, we provide judgment-free support and efficient execution.

COST & SCHEDULING

How much does move management cost?

Pricing depends on the size and scope of your move. We typically charge an hourly rate, but we’re happy to provide an estimate once we understand your needs. Whether you're moving a studio apartment or a 6-bedroom home, we’ll tailor a plan (and a price) that fits.

Do you offer free consultations?

Yes! We offer a complimentary consultation, either in person or virtually, to understand your goals, timeline, and any special circumstances. From there, we’ll recommend a customized plan of action.

How is pricing structured—hourly or flat rate?

Most of our services are billed hourly so you only pay for what you need. For larger projects or full-service moves, we can provide a project-based estimate. We’ll always be transparent about rates and scope before work begins.

Is there a minimum number of hours required?

Yes, we do have a minimum (typically 3–4 hours per session), depending on your location and the type of service. This ensures we have enough time to make meaningful progress during each visit.

How far in advance should I book your services?

Ideally, as soon as you know you're moving! Our calendar fills up quickly, especially during peak moving seasons (spring/summer). The earlier you reach out, the better we can plan and hold space for your project.

PROCESS & CUSTOMIZATION

What’s your process from start to finish?

We start with a consultation to learn about your goals, timeline, and pain points. From there:
1. We create a customized game plan.
2. We help you declutter and prep for the move.
3. We coordinate or support the packing process.
4. On moving day, we’re available to oversee or troubleshoot.
5. After the move, we unpack, organize, and set up your new home.
We stay flexible throughout so it’s truly tailored to your situation.

Can I hire you for just one part of the move (like packing or unpacking)?

Absolutely. While many clients want end-to-end support, you can bring us in just for the parts you need, decluttering, packing, moving-day coordination, or post-move organizing. No pressure, no upsell, just help where it matters most.

Do I need to be home while you work?

Not necessarily. Many of our clients prefer to be there for the initial phase and then give us access as needed. We’re happy to work independently, with updates along the way. Whatever makes you feel comfortable is what we’ll follow.

Can you coordinate with my moving company?

Yes, we love a good team effort. We’ll communicate with your movers directly to make sure everyone’s on the same page, timelines are aligned, and your move goes off without a hitch.

Will you label boxes and create an inventory?

Yes! We label all boxes by room and category to make unpacking a breeze. For larger or more complex moves, we can also create a detailed inventory so you know exactly where everything is.

TRUST & SECURITY

Will my belongings be safe in your hands?

Yes. We treat your home and your possessions with the utmost care and respect, just as if they were our own. We’re experienced, discreet, and always focused on keeping your items safe and your space protected throughout the entire process.

How do you handle sentimental or high-value items?

With extra care and your input. Whether it’s family heirlooms, fine art, or simply items that carry emotional weight, we work with you to decide how best to handle, pack, and place them. We don’t make assumptions; we ask questions and listen carefully.

Do you sign confidentiality or non-disclosure agreements?

Yes, if requested. Your privacy is a top priority, and we’re happy to sign an NDA or confidentiality agreement for your peace of mind. Discretion and trust are built into how we work.

Do you bring your own supplies or use mine?

We can do both. If you already have moving or organizing supplies, we’ll happily use what you’ve got. If not, we can provide everything from boxes, bins and labels to packing materials, just let us know what you need, and we’ll build it into your plan.

SPECIAL CIRCUMSTANCES

Do you offer virtual consultations?

Yes. If you're short on time, out of town, or just want to get started quickly, we can meet via Zoom or FaceTime to talk through your needs and make a plan. It’s a great way to get moving (literally) without delay.

What if I’m moving out of state...can you still help?

In many cases, yes! We can assist with the pre-move organizing and packing, and even help coordinate movers and logistics for your out-of-state transition. Depending on the location, we may also be able to travel or connect you with trusted partners in your new area.

Can you help set up functional systems in my new home (like kitchen, closets, office)?

Absolutely. One of the best parts of our service is helping you start fresh in your new space with systems that actually work. We’ll set up your kitchen so it flows, your closets so they make sense, and your office so it keeps you productive, not buried in clutter.

 Serving the Greater Boston Area with Expert Home Organization Services & Custom Closet Organization

At The Organized You, we offer personalized home organization services throughout the Greater Boston Area, including Wellesley, Dover, Needham, Newton, Medfield, Walpole, and beyond. Whether you need help decluttering, optimizing your closets, or creating a functional home office, we’re here to design systems that work for you. Learn more about our services in Wellesley, Dover, Needham, Newton, Medfield, and Walpole, and schedule your free consultation today!